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A Word About Shipping Timeframes:
Shipping
Fees:
Shipping fees are available as you proceed through checkout. We charge actual USPS shipping fees based on package weight and destination zip code, plus a
small handling fee.
It is highly recommended that you
purchase insurance against loss or damage.
Shipping
Timeframes:
Shipping
within the United States:
Parcel Post,
if offered, is less costly than Priority Mail, but can
take two weeks or more to arrive at its destination,
especially if that destination is west of the Mississippi.
Priority Mail
is supposed to take 2-3 days for delivery, but can take
longer.
Express Mail
is the only shipment method in which the USPS will guarantee delivery by a
certain date. From our rural Virginia area, delivery is guaranteed
within two days, not one. In some cases, it may take 3 days.
Shipping
to All Other Countries:
Below are
estimates of delivery times provided by the US Post Office.
Actual delivery may vary due to postal and/or customs delays.
First Class Internation no specific timeframe for delivery is available. These packages are put on the planes as room is available.
Priority Mail International takes 6-10 days.
Express Mail International takes 3-5 days.
Your
country may charge tax or duty upon delivery of your package.
Payment of these fees are the responsibility of the recipient. We
cannot falsify customs forms.
Returns:
Items may be
returned for refund or exchange within 7 days of receipt as long
as they are in new, unused condition and are in original
packaging. Items returned that do not meet these conditions are
not eligible for refund or exchange.
Wigs may not be returned due to sanitary concerns.
Shipping/handling/insurance
charges are not refundable.
Please e-mail us to let us know about any problem prior
to return.
When you are
ready to return an item, please package it carefully and return
to:
JEMS Gifts, 2929
Fearstown Road, Randolph, VA 23962-3309, USA
It is
recommended that you insure all returns and use a tracking or
delivery confirmation service.
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